Letters to the Editor
Make public offices accessible to the disabled
April 12, 2025 00:00:00
Accessing public services from government institutions is a fundamental right of every citizen. However, for hundreds of thousands of persons with disabilities in Bangladesh, this right remains largely inaccessible due to the glaring lack of inclusive infrastructure.
Most government offices, courts, hospitals, and educational institutions are not equipped with even the most basic facilities such as wheelchair ramps, Braille signage, or visual aids for the hearing impaired. From Union Parishads to District Commissioners' offices and ministries, obstacles such as stair-only entrances, a lack of trained support staff, and the absence of accessible digital systems are widespread.
For persons with disabilities, these shortcomings turn public 'services' into closed doors. Entering an office often requires assistance, resulting in not only physical discomfort but also emotional distress. A wheelchair user could move independently with a ramp; a visually impaired individual could manage their documents with Braille signage. The absence of such infrastructure robs them of their dignity and self-reliance.
Each day, people with disabilities face unnecessary barriers, exclusion, and indignity. Unlike others, they must mentally and physically prepare themselves for encounters that should be straightforward. This is not a question of charity-it is a matter of justice and equal rights in a society that claims to uphold inclusivity. The authorities, therefore, must take urgent steps to ensure disability-friendly infrastructure in all government offices across the country. Equality must not remain a promise on paper-it must be reflected in every public space.
Progga Das
Student, Department of Economics
Eden Mohila College
proggadas2005@gmail.com