Role of Six Sigma in business

Six Sigma is a set of methodologies and tools for improving business processes by reducing defects, waste, and various types of errors. Minimising variation increases quality and efficiency, leading to higher customer satisfaction and operational efficiency. By using Six Sigma, a business can foster growth and gain a competitive advantage on the strength of improvement in quality and customer loyalty.

Using Six Sigma is highly cost-effective. It helps identify inefficiencies, eliminate waste, and reduce time and resources. Companies can reduce extra operational expenses, increase profits, and stay competitive. Six Sigma also encourages employees at all levels to engage in activities aimed at improvement. This not only increases employee engagement but also enhances their problem-solving skills and leadership capabilities.

By implementing Six Sigma, businesses can quickly understand market-changing factors and customer needs. It helps deliver predictable and accurate outcomes with fewer disruptions in production and delivery services, and it also aids in managing risk.

Six Sigma is crucial for organisations to align processes and achieve their strategic goals by improving overall performance. It also contributes to making a business successful and creating sustainable growth in a competitive market.

Ashikur Rahman Ashik

Student

North South University