Al's impact on business efficiency

Artificial Intelligence (AI) is reshaping the way businesses operate, enabling them to interact and evolve with greater efficiency. By automating repetitive tasks, AI reduces the workload on human personnel, allowing them to focus on higher-level, critical, and creative work.
AI systems now handle tasks such as data entry, scheduling, customer support, and inventory management with increased speed and accuracy. One of AI's greatest strengths lies in its ability to process vast amounts of data, empowering companies to make more informed, evidence-based decisions in areas like marketing, finance, and operations.
For example, AI can predict demand, detect fraud, personalize customer experiences, and even anticipate when machinery will require maintenance-reducing downtime and saving costs. Another key application is in customer service, where AI-powered chatbots and virtual assistants provide 24/7 support, improving response times and enhancing customer satisfaction.
As AI technology continues to advance, it's clear that businesses that adopt it thoughtfully will gain a competitive edge-boosting productivity, reducing costs, and maintaining agility in a rapidly evolving market.

Nusrat Jahan Joly
Student, Bachelor of Business Administration
North South University