AWS outage disrupts global digital services
Users in Bangladesh report access issues on key platforms
FE REPORT | Tuesday, 21 October 2025
Amazon's cloud computing arm, Amazon Web Services (AWS), experienced a major outage on Monday, disrupting a wide range of digital services worldwide, including several platforms widely used in Bangladesh.
The outage affected leading apps and platforms such as Snapchat, Fortnite, Coinbase and Robinhood, while AI start-up Perplexity and messaging service Signal also reported disruptions due to the AWS failure.
Users in Bangladesh experienced difficulties accessing gaming, trading and communication platforms that rely on AWS servers, as the issue rippled through global networks.
According to AWS's Health Dashboard, the first signs of trouble appeared around 3:11am Eastern Time, when the company said it was investigating "increased error rates and latencies" in its US-EAST-1 region - one of its most widely used data hubs.
Amazon later confirmed that multiple services had suffered "significant error rates" and that engineers were working urgently to restore operations.
AWS said recovery began across most affected services by around 6:00am Eastern Time, and global features dependent on the US-EAST-1 servers also started coming back online. However, the company added that it was still working towards a "full resolution."
The disruption marks the most significant internet-related outage since last year's CrowdStrike malfunction, which severely hampered technology systems in hospitals, banks and airports worldwide.
AWS remains one of the largest cloud providers globally and is widely used by governments, universities and multinational corporations, meaning any interruption can quickly cascade across the internet.
With Bangladesh's growing reliance on global cloud platforms for e-commerce, mobile financial services, online gaming and real-time communication, such outages increasingly highlight the risks of overdependence on a small number of international service providers.
Cybersecurity experts say the incident is a reminder that internet infrastructure - though largely invisible to users - has become deeply central to modern digital life.
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