Contract out airport services please
Sunday, 15 November 2009
Recently I went to ZIA international airport to receive a guest coming from USA and made my entry into the concourse hall by purchasing a Tk. 200 ticket. The plane was delayed and meanwhile I went to the nearby wash room to answer nature's call. To my utter horror I found the place worse than a village service latrine. It was beyond use.
All kinds of garbage, including human shit, was found stuffed in the broken commode and around it and I had to burst out of the room! Believe me, the first thing I did after reaching home was to take a full bath and tried to forget the scene I encountered in the toilet room. The tea stalls around the area were found using those wash rooms to clean their utensils and dumping of wastes as well!
If you enter the airport today you will find gross deterioration everywhere, as far as cleanliness is concerned compared to what we used to see during the caretaker Government.
The condition outside the information booth before the parking no.1 of the arrival area is littered with garbage and it seemed the area was not cleaned for days. Besides, the pathetic plight of the passengers continues due to inordinate delay in arrival of the baggage. The sufferings of the incoming passengers, particularly our expatriate workers, from the brokers, taxi drivers, porters etcetera outside the terminal continue unabated despite several so called drives by the CAAB authorities.
The Government is now talking about the up gradation of the airports. But who will implement it? Certainly it would not be possible if the present administration managing the services in the airports now is kept in place. There is no other alternative but to contract out the airport services to more competent agencies if we are really interested to upgrade the service standard to international level. Otherwise trying to carry out the up gradation with the present administration will amount to crying in the wilderness.
Mohammad Ataul Hoque
E-mail: hoqueataul07@yahoo.com
All kinds of garbage, including human shit, was found stuffed in the broken commode and around it and I had to burst out of the room! Believe me, the first thing I did after reaching home was to take a full bath and tried to forget the scene I encountered in the toilet room. The tea stalls around the area were found using those wash rooms to clean their utensils and dumping of wastes as well!
If you enter the airport today you will find gross deterioration everywhere, as far as cleanliness is concerned compared to what we used to see during the caretaker Government.
The condition outside the information booth before the parking no.1 of the arrival area is littered with garbage and it seemed the area was not cleaned for days. Besides, the pathetic plight of the passengers continues due to inordinate delay in arrival of the baggage. The sufferings of the incoming passengers, particularly our expatriate workers, from the brokers, taxi drivers, porters etcetera outside the terminal continue unabated despite several so called drives by the CAAB authorities.
The Government is now talking about the up gradation of the airports. But who will implement it? Certainly it would not be possible if the present administration managing the services in the airports now is kept in place. There is no other alternative but to contract out the airport services to more competent agencies if we are really interested to upgrade the service standard to international level. Otherwise trying to carry out the up gradation with the present administration will amount to crying in the wilderness.
Mohammad Ataul Hoque
E-mail: hoqueataul07@yahoo.com