EBL Contact Center opens

Eastern Bank Ltd. (EBL) Thursday launched 24 hours a week Customer Service Call Centre titled as 'EBL Contact Center', at Gulshan in the city. Existing and potential EBL customers can quickly get answers to all the banking queries from EBL Contact Center numbers 8332232 or 16230. The center will serve help on account, card, product related information, card activation, card lost, theft reporting, branch and ATM location, exchange rate information, fund transfer, bills payment, cheque book requisition or any other service requests. EBL managing director (MD) and chief executive officer (CEO) Ali Reza Iftekhar, formally inaugurated the EBL Contact Centre. Deputy MD Muklesur Rahman, head of cards Nazeem Anwar Choudhury, head of alternative distribution channel Zahidul Haque, IT consultant Omar F Khandaker, head of brand and marketing Ziaul Karim, senior manager brand and marketing Irfan Islam and other senior officials of the bank were present on the occasion. - FE Report BKB gears up agri loan disbursement Bangladesh Krishi Bank (BKB) bas geared up its disbursement of rural and agricultural loans in order to boost up agricultural production. To be self-reliant in food production the bank has disbursed loan amounting to Tk 24.72 billion during last five months of the current fiscal year 2011 12 which is 41 per cent higher than the annual target and Tk 50.5 million higher than the disbursed amount during the corresponding period of the last fiscal year, said a press release. During the same period the bank also recovered loans amounting to Tk 11.18 billion which is higher by Tk 1.29 billion compared to the correspondmg period of the last FY. The bank has targeted more budget which is higher by Tk 8.0 billion against the annual disbursement target compared to the corresponding period of the last FY.It is mentionable that Krishi Bank is disbursing near about 60 per cent agricultural loans in rural agricultural credit. - Press release KDDI iPhone not cannibalising other smartphone sales TOKYO, Dec 15: Japan's second largest mobile carrier KDDI, which in October became the second Japanese network to offer Apple's iPhone, said on Thursday that iPhone sales were not cannibalising sales of other smartphones. Company President Takashi Tanaka told Reuters in an interview the company was on track to reach its annual sales target of more than 5 million smartphones, which now includes iPhones as well as phones based on Google's Android operating system. KDDI effectively broke rival Softbank Corp's monopoly on Japanese sales of the iPhone, but is thought to lose money on sales of the hardware. - Reuters