Govt forms body to probe consumers' allegations
Thursday, 17 June 2010
FE Report
The government has formed an interim investigation team to examine the consumers' allegations and thus assist the Consumers' Right Protection Directorate, commerce ministry officials said.
Presided over by Commerce Minister M Faruk Khan, the third meeting of the Consumers' Right Protection Council Tuesday formed the probe body, comprising representatives from BSTI, BCSIR, departments of fisheries and environment, and other government agencies.
"As the Directorate has started its journey a few months ago, it lacks adequate manpower. So, the council has formed an interim probe committee to examine the allegations," an official told the FE.
He said the investigation team would assist the directorate until it is well equipped.
Under the Consumer Right Protection Act 2009, a 29-member council was formed with public-private participations, in a bid to include opinions and recommendations of all the stakeholders on enforcing the law and reducing the consumers' harassment.
The council provides assistance and makes recommendations to the government for improving the law and giving administrative direction.
"The newly formed probe body will now assist the Directorate for examining and investigating the consumers' allegations. Thus the committee will serve the purposes of the consumers," Kazi Farooq, a member of the council, told the FE.
The investigation committee would now be able to examine all allegations, placed by the consumers to the directorate, said Mr Farooq, president of the Consumers' Association of Bangladesh (CAB).
The council in the meeting Tuesday has also directed the authorities concerned to properly enact the rules and policies under the consumers' right protection law 2009.
The government has already set up the Directorate, and appointed a director general and three directors to run the office.
A new organogram for the directorate is also under consideration of the government. After announcing the organogram the directorate would be able to go into full operation to uphold the consumers' rights, the officials added.
The government has formed an interim investigation team to examine the consumers' allegations and thus assist the Consumers' Right Protection Directorate, commerce ministry officials said.
Presided over by Commerce Minister M Faruk Khan, the third meeting of the Consumers' Right Protection Council Tuesday formed the probe body, comprising representatives from BSTI, BCSIR, departments of fisheries and environment, and other government agencies.
"As the Directorate has started its journey a few months ago, it lacks adequate manpower. So, the council has formed an interim probe committee to examine the allegations," an official told the FE.
He said the investigation team would assist the directorate until it is well equipped.
Under the Consumer Right Protection Act 2009, a 29-member council was formed with public-private participations, in a bid to include opinions and recommendations of all the stakeholders on enforcing the law and reducing the consumers' harassment.
The council provides assistance and makes recommendations to the government for improving the law and giving administrative direction.
"The newly formed probe body will now assist the Directorate for examining and investigating the consumers' allegations. Thus the committee will serve the purposes of the consumers," Kazi Farooq, a member of the council, told the FE.
The investigation committee would now be able to examine all allegations, placed by the consumers to the directorate, said Mr Farooq, president of the Consumers' Association of Bangladesh (CAB).
The council in the meeting Tuesday has also directed the authorities concerned to properly enact the rules and policies under the consumers' right protection law 2009.
The government has already set up the Directorate, and appointed a director general and three directors to run the office.
A new organogram for the directorate is also under consideration of the government. After announcing the organogram the directorate would be able to go into full operation to uphold the consumers' rights, the officials added.