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Letters to the Editor

Influence of social media marketing

Tuesday, 7 May 2024



In today's fast-paced digital landscape, social media has emerged as a powerful force in shaping marketing strategies. From small businesses to multinational corporations, organisations are leveraging social media platforms to connect with their audience, build brand awareness, and drive growth. Let's explore the multifaceted role of social media marketing in the modern era.
Currently, billions of active users from different age groups are involved with various social media platforms. By utilising social media marketing, businesses, from small enterprises to corporations, can reach a maximum number of audiences. Businesses can target specific demographics, interests, and geographic locations, ensuring their marketing efforts reach the right people. This approach is also very cost-effective for businesses of different sizes. Small businesses with limited budgets can compete with larger players by strategically allocating resources to social media campaigns. Paid ads, boosted posts, and influencer collaborations allow businesses to maximise their reach without breaking the bank. Social media marketing also helps businesses build trust by engaging with customers in real-time, thus reducing the gap between business and customers. This enables businesses to communicate directly with their customers and respond to their inquiries promptly.
Moreover, a well-executed social media strategy enhances brand visibility. Consistent posting, storytelling, and visual content ensure that the brand remains top-of-mind among consumers. Whether it's showcasing products, sharing success stories, or highlighting company values, social media plays a pivotal role in brand awareness.
In addition, social media marketing can also act as an analytical tool for all types of businesses, as most social media platforms offer built-in analytics tools. These provide valuable insights into campaign performance. Metrics such as reach, engagement, click-through rates, and conversions allow businesses to track success and adjust their strategies accordingly.
Social media marketing isn't just a trend; it's a fundamental component of modern marketing strategies. Businesses that embrace its power can stay competitive, connect authentically with their audience, and thrive in the dynamic digital landscape. In today's interconnected world, social media isn't merely a channel for marketing-it's a bridge that connects businesses to their customers, fosters relationships, and drives growth.

Omar Al Mahidin
Student
School of Business and Economics
North South University
[email protected]