Management of a multi-generational workforce

Organisations these days often have employees from different age groups working together. Generational diversity is beneficial and can assist organisations in hiring employees with the required skills, engaging them in proper job roles, and maintaining a talent pool.
As people are working longer and more young people are joining the workforce, generational diversity in the workplace is becoming a challenging issue for HR departments to manage. Working with people from different age groups creates certain dilemmas, such as seniority in the workplace, transparency of information, attitudes toward technology, and customisation.
A workforce that comprises a mix of energetic youth, diverse mindsets, and skilled and experienced seniors requires open communication channels to bridge generational differences. Failure to understand each other's contexts could lead to misunderstandings among employees, resulting in discord and soured relations.
Applying tailored solutions to any emerging issues may resolve the problem and improve workplace empathy. DEI (Diversity, Equity, and Inclusion) strategies need to be more focused on maintaining the unity of a diverse workforce where each employee feels valued.
Organisations should be sensitive to the needs of the ever-growing workforce, which comes from diverse socio-economic backgrounds, to ensure a workplace environment free from discrimination and strengthened by inclusivity within the workforce.

Tasmim Ahmed
Undergraduate Student
North South University