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Letters to the Editor

Multi-functional roles of HR professionals

Wednesday, 22 May 2024



Initially, having a Human Resources department in an organisation was centred around hiring, training, processing payrolls, and policy making. Today, HR departments are dealing with more than just people management. They are now focused to improving operating systems that drive the business towards success in the market.
HR professionals in every organisation now focus more on delivering unique business value through strategic initiatives by maintaining a skilled workforce through proper people analytics and making important decisions based on accurate business data.
They are adept at sensing market opportunities and potential investors, understanding how customers view the organisation, and what their expectations are. Additionally, they maintain the quality of a skilled or reskilled workforce within the organisation, which can serve as a differentiator in the market, creating value for customers.
Combining the right people with the right skills to create effective value for organisations is crucial. Adapting to the ongoing changing demands, HR professionals are playing multi-functional roles in organisations by enhancing employee morale, managing employment laws, leveraging technology, managing talent, fostering a positive work environment, and helping organisations achieve their long-term objectives.

Tasmim Ahmed
Student
Department of Management,
School of Business and Economics,
North South University.