Probe body blames snapped wires for CCH online crash
FE Report | Monday, 11 August 2008
Snapped wires led to the collapse of the online customs documentation at the Chittagong Port, hours after the landmark system was launched at the country's largest seaport, a probe committee has found on Sunday.
The much-talked about online system was introduced on Friday as part of a government's effort to make hassle-free import and export trading through the Chittagong Customs House (CCH).
But just two hours after the online documentation was inaugurated by government's top brass, the system collapsed, leading to accusations by the traders that it was a deliberate act of 'sabotage'.
A government probe committee formed at the weekend, however, rejected 'sabotage' claim, as it blamed snapped wires for the unanticipated crash, Motiur Rahman, head of the committee, said.
"Two wires linking with the server were snapped, resulting in the sudden collapse of the system. We think it was not deliberate. It happened because the system was installed hurriedly," Rahman, a joint commissioner of customs, said.
Zahidur Rahman, a chief analyst of CCH, was the other member of the probe committee.
The committee will submit its full probe report to the CCH commissioner today (Monday), which will also entail some suggestions to prevent such incidents in the future.
In the meantime, the CCH has enhanced security measures at its office to ensure smooth operation of the system.
The much-talked about online system was introduced on Friday as part of a government's effort to make hassle-free import and export trading through the Chittagong Customs House (CCH).
But just two hours after the online documentation was inaugurated by government's top brass, the system collapsed, leading to accusations by the traders that it was a deliberate act of 'sabotage'.
A government probe committee formed at the weekend, however, rejected 'sabotage' claim, as it blamed snapped wires for the unanticipated crash, Motiur Rahman, head of the committee, said.
"Two wires linking with the server were snapped, resulting in the sudden collapse of the system. We think it was not deliberate. It happened because the system was installed hurriedly," Rahman, a joint commissioner of customs, said.
Zahidur Rahman, a chief analyst of CCH, was the other member of the probe committee.
The committee will submit its full probe report to the CCH commissioner today (Monday), which will also entail some suggestions to prevent such incidents in the future.
In the meantime, the CCH has enhanced security measures at its office to ensure smooth operation of the system.