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LETTERS TO THE EDITOR

Reforming medical service systems

Tuesday, 19 August 2025




The medical services are provided by the government across the country through upazila health complexes and community clinics, while in cities and metropolitan areas the services are provided through government medical colleges and hospitals. Generally, middle- and lower-income people are the main service receivers from these health complexes and hospitals.
During the interim government, it seems that nobody cares about the standard of the public health service delivery system, as we have had some bitter experiences in receiving medical services in recent times. We observed that people have to stand in long queues from morning till noon, as the duty doctors usually start providing their services late, though their reporting time starts at 9:00 a.m. at upazila health complexes and 8:00 a.m. in metropolitan areas and cities.
As the health service and its delivery system are very poor and ridden with anomalies, people are often compelled to get doctors' consultations in private clinics or hospitals, expressing their utter dismay over the system. In cities, the attending doctors are not available in their chambers on time, and it is quite a regular phenomenon. We are the worst sufferers, as doctors pay little attention to their duties and responsibilities. Rather, they prefer to consult patients privately in a clinic or hospital.
In view of the above, we urge the interim government to look into our health service system to ensure proper medical services for all citizens and demand a thorough reform of the medical service system in our country.

Abu Taher
Kawran Bazar
Dhaka
abutaher011@gmail.com