Walton launches 'Green CSM'

Walton has taken 'Green CSM' initiative to reduce carbon emissions at its service points, making a significant contribution to achieving Sustainable Develop-ment Goals (SDGs).

Walton's Customer Ser-vice Management is implementing the 'Green CSM' to achieve its 'Vision Go-Global' as part of its 'Better Bangladesh Tomorrow' initiative, says a press release.

Golam Murshed, Managing Director and Chief Executive Officer of Walton Hi-Tech Industries PLC, inaugurated the 'Green CSM' activities at a programme titled 'Green CSM: Road to Sustainability' at the Walton corporate office in Dhaka on Tuesday.

Walton's Customer Service Management organised the event attended by about 300 customer service officials from 77 service points. A total of 51 individuals and service points have been awarded for their outstanding contribution to customer service.

Walton's Additional Managing Director Abul Bashar Hawlader, Deputy Managing Directors Nazrul Islam Sarker, Amdadul Hoque Sarker and Eva Rezwana, Senior Executive Directors SM Zahid Hasan and Dr. Md. Sakhawat Hossain, Refrigerators' Chief Business Officer (CBO) Anisur Rahman Mallick, TV product's CBO Mostafa Nahid Hossain, Executive Director Rakib Uddin and Chief Service Officer of Customer Service Management Mujahidul Islam were also present.

Golam Murshed said, "Our target is to give customers premium service which means faster, best, advanced and smooth. Every customer is valuable and equally important to us."