Guardian Life Insurance Limited settled over 150,000 insurance claims in 2024.
The company has been able to win the trust of its customers by efficiently settling 95 per cent of claims within only three working days and over Tk 2.41 billion were paid out for 36,000 death claims, says a statement.
Meanwhile, Tk 1.09 billion were paid to cover health and medical expenses, while over Tk 890 million was paid for policy maturity and other claims.
In 2024, the insurance company cumulatively settled insurance claims worth Tk 4.39 billion.
Sheikh Rakibul Karim, Additional Managing Director and Acting Chief Executive Officer of Guardian Life, remarked, "At Guardian Life, we are committed to the vision of 'Insurance for All' and have already extended coverage to over 12.6 million individuals. Building customer trust through transparency and accountability is key to transforming the insurance sector, reinforced by our strict 'zero tolerance' policy."
"Ensuring quick and transparent claim settlements is our top priority. While most claims are settled within three days, we continuously enhance our technology and operational efficiencies to accelerate the process even further. This proves that life insurance is not just about protection-it is also a promise to bring positive change to people's lives," he added.
Guardian Life offers innovative insurance solutions such as micro-insurance, InsurTech, and bancassurance to make insurance services more accessible to people across the country.
The life insurer is also ensuring insurance services for employees of more than 450 local and multinational organisations. Moreover, customers of Guardian Life are receiving seamless health services from over 450 partner hospitals.
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