NOVOAIR steps into 13th year

NOVOAIR, a leading private airline in Bangladesh, celebrated its 12 years of operation and entered its 13th year on Thursday.

On the occasion, NOVOAIR Managing Director Mofizur Rahman extended his gratitude to business partners, passengers, and stakeholders, says a statement.

He highlighted the airline's unwavering commitment on two core principles: safety and service.

"Our business philosophy prioritises the on-time flight operation and safe travel above all else. NOVOAIR remains committed in providing safe, timely, and superior services to its passengers and looking forward to many more years of continued success," said Mr Rahman.

The airline started its operations on January 9 in 2013 on the Dhaka-Chittagong route, which marked the beginning of its flight operation.

Currently, NOVOAIR operates daily domestic flights connecting Dhaka to Chattogram, Cox's Bazar, Sylhet, Jashore, Saidpur, and Rajshahi. While its international flights to Kolkata are temporarily suspended, the airline will soon resume it, says a statement.

Since its inception, NOVOAIR has operated over 100,000 flights and served more than 7.5 million passengers.

In addition to its operational growth, NOVOAIR has pioneered several initiatives to enhance customer experience. The airline introduced the country's first frequent flyer programme, 'SMILES', Co-branded Card, a mobile app for easy ticket purchase and web check-in to make the check-in process hassle-free.

NOVOAIR has been awarded as the 'Best Domestic Airlines' in 2014 and 2019, and as 'Best On-time Performance Airlines' in 2022 and 2023 by the fortnightly travel magazine, The Bangladesh Monitor.