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The digital future: Bangladesh’s path to a smart economy

Serajul I Bhuiyan | December 08, 2024 00:00:00


A visitor tries a virtual reality headset at Digital Bangladesh Mela (expo) in Dhaka, Bangladesh on Jan. 28, 2023 — Xinhua Photo

Bangladesh is now at the juncture of an important journey towards transformation into a digitally driven, knowledge-based economy. In other words, “Smart Bangladesh” implies that the country is determined to tap into the vitality of its vast, youthful population and rapidly expanding digital infrastructure. With more than 160 million people, Bangladesh possesses immense potential concerning the adoption of digital solutions across industries. Any future government, also, after the Sheikh Hasina regime, will be committed to integrating more technology for economic growth, resilience, and global competitiveness.

This article looks at the roadmap of Bangladesh to a smart economy by exploring how emerging technologies like 5G, blockchain, and data analytics already reshape several sectors. We shall delve into the transformative impact of digital financial services in fostering economic inclusion, thereby empowering marginalized communities with accessible banking solutions. Notwithstanding the potential of these innovations, some challenges persist in Bangladesh regarding the construction of this digital economy. These include challenges of regulatory adaptation, infrastructure gaps, and cybersecurity concerns, among others, for which solutions have to be found if the country is ever to realize its full digital potential.

This review aims to provide an overview of the opportunities, challenges, and strategic imperatives that will shape Bangladesh’s digital future-a future underpinned by innovation, inclusive growth, and technological resilience.

The Impact of 5G: Revolutionising Connectivity and Digital Integration in Bangladesh. The upcoming 5G technology in Bangladesh will bring massive changes in the different verticals, starting from high-speed internet to seamless connectivity benefiting urban and rural communities equally. Compared to 4G, 5G brings along much greater data transfer rates, negligible latency, and capability to handle large-scale, real-time applications needed by the modern economy. This solid base of infrastructure will also open the floodgates for innovations in vertical industries such as manufacturing, agriculture, health, and education, securing new business models and actual value in improved service provision.

• The high speeds and low latency of 5G networks can further accelerate the pace of virtual stores to complete their website loading with less lag and will be smooth at all times, even during peak periods. These are Daraz, Chaldal, Pickaboo, PriyoShop, and AjkerDeal. With faster internet, these would facilitate real-time inventory management, smooth interaction with customers, and even virtual and augmented reality.

• Secondly, the use of 5G can make shopping experiences more mobile-friendly, thus further increasing access to users whose access had not been good enough earlier. This surely could confirm acceleration in e-commerce in rural areas.

• 5G in manufacturing will unlock IoT integration-allowing real-time data analytics, predictive maintenance, and intelligent automation. By deploying IoT-enabled devices, data can be collected from machinery, anomalies detected, and changes implemented on the fly to optimize productivity while reducing downtime. Garments and textiles, for example, the largest export segment in Bangladesh, could use 5G to introduce smart quality control, automated fabric cutting, and synchronization of supply chains across factories in Dhaka and Chattogram and beyond. Remote monitoring and predictive analytics will help manufacturers reduce waste, use less energy, and be generally more efficient, hence making Bangladeshi manufacturing more competitive in world markets.

• Even though cities are taking up most of the digital growth, 5G will help to bridge the gap by extending high-speed internet to rural, unserved, or underserved areas. The improved connectivity shall help them in accessing virtual healthcare consultation platforms like Praava Health and Jeeon for quality healthcare services despite geographical boundaries. In education, 5G will facilitate remote learning through online platforms such as 10 Minute School and ShikhbeShobai, where video-based courses and interactive lessons are readily available to students across the rural sector. By facilitating high-speed connectivity in these areas, 5G can democratize access to information, education, and essential services-accelerating digital inclusion and building up to the larger goals of Smart Bangladesh.

• 5G will accelerate the growth of digital financial services in Bangladesh, mainly mobile banking and digital wallets. The services offered by mobile banking have reached millions and are already a revolution in financial inclusion with access to bKash, Nagad, Rocket, and Upay. With 5G, all these platforms can expand their suite of services to include instant cross-border payments, real-time loan approval processes, and AI-driven financial advice to make financial services even faster, more secure, and reliable. This will integrate the marginalized community into the mainstream economy, enhance economic resilience, and empower users by putting them in greater control of their finances.

• 5G is also capable of transforming this very important sector in Bangladesh’s economy into supporting precision farming and smart agriculture. With sensors and drones enabled by 5G, farmers will be able to monitor soil health, crop growth, and irrigation requirements in real-time. This will ensure that there is better utilisation of resources, enhancing the yields of crops. Allowing data analysis to inform decisions, farmers will be able to apply efficient ways of farming techniques that minimize environmental degradation while optimizing water usage and increasing overall productivity. The agricultural platforms and services, such as iFarmer and Krishi Kontho, will be able to use 5G in support of real-time weather forecasts, advice on pest management, and access to markets that are beneficial for improving the livelihoods of farmers and contributing toward food security.

• 5G allows massive IoT deployments, and Bangladesh stands an excellent chance of creating a holistic IoT ecosystem across many domains. Accordingly, power management, public infrastructure monitoring, smart homes, and connected transportation-the efficiencies and sustainability that 5G-powered IoT could bring in all these areas are only a few examples among many. In addition, for instance, the energy management system with smart meters in urban centers would facilitate better control of electricity consumption, limit wastage, and plan resources in a more sustainable manner.

Implications of Future 5G in Digital Economy of Bangladesh. Beyond improving connectivity and better service delivery, the successful implementation of 5G will attract foreign investments, drive local innovation, and ensure job creation across tech-related industries. With businesses and consumers increasingly dependent on digital solutions, the demand for 5G-enabled devices, applications, and services starts creating a thriving digital economy. However, unlocking the true potential of 5G will need investments in its infrastructure, allocation of spectrum, and regulatory policies that encourage public-private partnerships.

Embracing 5G technology could provide Bangladesh with the core grounds for a smarter, more connected economy-a home for productivity, inclusivity, and sustainable growth. 5G technology will pave the way for a digital future to emerge while helping position Bangladesh in a number of years as one capable of playing a rival role in the global economic fray-innovative, tech-driven.

Blockchain: Transforming Transparency and Security. Blockchain technology is emerging as a powerful tool for enhancing transparency and security in sectors ranging from finance to agriculture in Bangladesh. The decentralized and immutable nature of blockchain can bring significant improvements to data security, reduce fraud, and enable efficient, transparent record-keeping.

Digital Financial Services. Blockchain can enhance financial inclusion by facilitating peer-to-peer transactions and reducing transaction costs in mobile banking. Companies like bKash, Nagad, Rocket, Upay and SureCash can adopt blockchain to secure transactions, ensuring transparency and consumer trust.

Supply Chain Management. The textile industry, a backbone of Bangladesh’s economy, can adopt blockchain to track products from factory to consumer, enhancing accountability and reducing instances of fraud or mismanagement.

Smart Contracts and Legal Frameworks. By adopting blockchain-based smart contracts, businesses can streamline processes and enforce agreements without intermediaries, improving efficiency in sectors like insurance, property management, and trade.

Data Analytics: Power to Insight-Driven Decision Making. Data analytics is the game-changing factor in the digital economy of Bangladesh. It would also give businesses insight into consumer behaviour, optimization of supply chains, and enhancement of service delivery.

Improved Customer Insight: Data analytics will help e-commerce sites and retailers to gather knowledge about customer preference, thereby indulge in customized marketing strategies for better customer satisfaction.

Optimising Public Services: Government can make use of data analytics in resource allocation, crime monitoring, healthcare, and transportation; the contribution towards smart city initiative and public services will be improved.

Education and Workforce Development: Data analytics can provide information on competency gaps, thus enabling universities and training institutions to develop curricula responsive to market needs.

The Impact of Digital Financial Services on Inclusion.

DFS has now emerged as a potent tool for financial inclusion in a country where only 41% of adults have access to traditional banking. bKash, Nagad, and others like them revolutionize the face of finance by creating digital wallets that are usable and user-friendly, bridging the gap between the banked and unbanked populations.

• Empower the Underbanked: DFS platforms provide the populace residing in suburban and unprivileged regions with the opportunity to increase access to financial services aimed at enhancing savings, credit, and insurance. The financial services provided enhance the economic stability of the residents through building wealth, coping with shock, and ultimately contributing to economic development.

• Empowering Underbanked Women: Digital financial services have empowered women, who are the major underbanked part of Bangladesh. It will increase economic security and also facilitate greater participation in the workforce.

• Facilitates Growth of MSMEs: Most MSMEs depend on digital financial services for day-to-day transactions. Better accessibility guarantees their growth, which in turn helps the economy of the nation by increasing the level of employment.

General Challenges and Opportunities of Digital Transformation in Bangladesh

Even though the scope of the digital economy in Bangladesh is huge, there are a few deterring factors that occur along with opportunities which, if availed, could lead to huge transformation.

Challenges:

Infrastructure Inadequacy. With the increasing access of internet, high-speed, as well as reliable internet, is still at a minimum in rural areas. Without proper infrastructure, 5G, IoT, and digital platforms face difficulty reaching a majority of the areas.

Skilled workforce shortage: The demand for skilled technology talent is significantly outstripping the available pool. Development of digital literacy, with professional training in niches like AI, machine learning, and cybersecurity, needs to be imparted at universities and during training programs.

Digital Divide and Access Issues. Bangladesh is characterized by a huge urban-rural divide in terms of access to digital resources. Ensuring equal access to technology, internet, and education is thus a consideration necessary for the development of a country like Bangladesh in a truly inclusive manner.

Opportunities: E-Commerce Sector Increasingly Expanding. The sector of e-commerce in Bangladesh is growing fast. If there is investment in digital infrastructure with a strong regulatory framework combined with increased access to the internet, then the potential for Bangladesh in capitalizing on such trends to nurture entrepreneurship and job creation would be immense.

Financial Inclusion through Fintech Innovations. The Bangladesh fintech space has the potential to change the contours of financial services through innovative solutions on micro-lending, digital saving accounts, and pay-as-you-go insurance. This, in turn, would inspire economic empowerment at the grassroots level.

Agri-Tech and Food Security: Innovations in agri-tech for precision farming, crop monitoring, and data analytics increase agriculture productivity that contributes to food security and stability of rural economies.

Regulatory Challenges and Cybersecurity Concerns: The need for regulatory frameworks and cybersecurity thus becomes critical for growth, protection of data, and engendering public trust as Bangladesh builds its digital economy.

Need for Updated Regulatory Frameworks. Bangladesh requires a regulatory environment that not only copes with the pace of these digital innovations but also furthers growth and consumer protection. Old regulations might choke innovation, while too little regulation leads to misuse of the digital platforms.

Regulation of E-Commerce: E-commerce needs extensive regulations that can protect the rights of consumers, nip fraud in the bud, and ensure business ethics. Clear policies will instill consumer confidence and increase e-commerce.

Fintech and Banking: With increasing digital financial services, the essence of having clear and flexible policies allows fintech firms to work within the legal space while offering security against money laundering and fraud.

Improving Cybersecurity. The issues related to cybersecurity are gaining prominence with increasing digitisation of Bangladesh, especially within the perspective of a developing economy. Inadequate security can lead to data breaches, financial fraud, and erosion of public confidence.

Investment in Cybersecurity Infrastructure: Investment in cybersecurity is very much needed by the government and private sector players. Establishing specialized cybersecurity hubs, such as the NCCC-National Cybersecurity Coordination Center, would help protect critical data and reduce risks.

Workforce Training and Awareness: The cybersecurity curricula or modules should be included in universities and training centers with a view to creating cybersecurity awareness in society. Enhanced awareness will eventually facilitate corporations and citizens to be more aware of the threats and adopt safe digital behaviours.

International Collaboration: The concept of international collaboration with global organisations like the World Bank and Asian Development Bank involves experiences, resources, and strategies with a view to reducing the threat of cybercrime so that the digital ecosystem in Bangladesh becomes safer.

The Promise and Challenges of E-commerce in Bangladesh: E-commerce is one of the fastest-growing digital sectors in Bangladesh, encouraged by increasing internet penetration and the usage of mobile phones. Yet this sector faces challenges and opportunities unlike any other:

The lack of consumer trust and fraud prevention. Consumers’ distrust has been identified as the leading basis of the barriers to growth in electronic commerce. This is founded upon fraud, which is created in some sites. These issues would require the use of regulation and quality control for its continuous development.

Logistic and Delivery Infrastructure. To conduct effective e-commerce, sound logistics must be in place. Indeed, this is so in most urban centers. However, delays are experienced in rural and semi-rural areas due to lack of suitably developed infrastructure. This impacts negatively on consumer satisfaction and thus slows business development.

Support for Local Entrepreneurs. E-commerce can promote entrepreneurship as part of economic inclusion by supporting native sellers and small businesses. Programs that ensure enterprise development with financial support will help SMEs flourish in the digital marketplace.

Conclusion: As Bangladesh embarks on its journey toward a digital and smart economy, it stands at a crossroads that promises transformative growth but also brings forth challenges. The Interim Government under Dr Muhammad Yunus is uniquely positioned to accelerate this shift by championing innovation, strengthening digital infrastructure, and ensuring that all citizens have access to the opportunities afforded by the digital age.

Achieving this vision will require a comprehensive approach that includes embracing cutting-edge technology, creating policies that nurture innovation, and ensuring a secure, resilient digital environment. As Satya Nadella, CEO of Microsoft, wisely noted, “The future of work is not about technology replacing humans, but about humans working alongside technology.” For Bangladesh, this means integrating advanced digital tools in ways that empower its workforce, foster economic resilience, and support sustainable growth. This human-centric approach to technology will be vital for building an inclusive economy that leaves no citizen behind.

The Yunus administration has a chance to make Bangladesh a leader in South Asia’s digital landscape. Establishing secure 5G networks, integrating blockchain, and leveraging data analytics will play an essential role in driving this transformation. The government can also establish a framework for digital financial services to ensure greater economic inclusion and mobility for underserved communities. Moreover, by adopting cybersecurity standards, Bangladesh can protect its emerging digital assets and cultivate trust within the global economy.

A well-executed digital economy strategy could turn Bangladesh into a model of sustainable, inclusive growth. By investing in technological skills, developing tech-based solutions for local challenges, and embracing global standards, Bangladesh could position itself as a leader in digital innovation. As Yunus has often advocated, “Human creativity and technology can bring an end to poverty.” His interim government has the chance to make this a reality by ensuring that digital transformation fuels growth, equity, and resilience for all Bangladeshis.

In fulfilling this Smart Bangladesh vision, the government can create a new narrative for the nation—one where innovation, inclusivity, and competitiveness are the cornerstones of its identity in the global arena. With the right commitment, Bangladesh can leverage its youthful population and strategic focus on digital transformation to secure a prosperous future that reflects the aspirations of all its citizens.

Dr. Serajul I. Bhuiyan is professor and former chair of the Department of Journalism and Mass Communications at Savannah State University in Georgia, USA. He earned his MBA and Ph.D. from universities in the USA.

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