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Letters to the Editor

People suffer as ATMs empty

August 08, 2024 00:00:00


The people are experiencing a severe cash crunch due to the non-availability of cash in ATMs and the closure of bank branches. The closure of bank branches and the inability to refill ATMs have left countless individuals without access to their own money. This situation has been exacerbated by security concerns as it has been reported that contractual security companies are expressing unwillingness to refill ATMs and transport cash to bank branches amid the uncertain situation.

The cash crisis is having a profound impact on the citizens. Md Zunayed Hamim, a shopkeeper from Rampura, is just one of the many who faced immense difficulty withdrawing money from various ATMs. Even though he found one bank branch open, he couldn't withdraw cash because of the lack of cash availability, leaving him unable to access his hard-earned money.

Bank officials have attributed this situation to recent attacks on bank branches and ATMs, which have created a wave of panic among bankers. Managing Director and CEO of Mutual Trust Bank (MTB) PLC, Syed Mahbubur Rahman, highlighted the challenges faced by security companies in replenishing cash during such chaotic times. Moreover, the risk of attacks on bank-arranged special vehicles, which would not be covered by insurance, further complicates the matter.

BRAC Bank's Managing Director and CEO, Selim R. F. Hussain, said that the reluctance of contractual security firms to operate cash-transit vehicles has severely hampered cash-refilling activities. As a result, banks have had to reduce withdrawal limits to serve more customers, despite having sufficient liquidity. The central bank's report confirms that the banks have enough money in their vaults, but the logistical challenges prevent its distribution.

The suffering caused by this cash crunch is multifaceted. People are unable to meet their daily needs, pay for essential services, or conduct their businesses. It is crucial for the authorities to address these security concerns swiftly and ensure the smooth operation of cash-transit activities. The authorities concerned must work together to find a viable solution to prevent further distress to the public.

Imran Uddin Robel

Dhanmondi, Dhaka


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