Professionalism of a salesperson

Way back in the autumn of 1970, I was flying to the UK from Istanbul. I had a transit at Frankfurt. I wanted to buy a (duty-free) wristwatch in the airport. My old one was a manually-wound model that was giving some trouble then.

The watch seller there wanted me to go for a good new watch. A good salesman, he proposed that I buy a Danish-made self-winding wristwatch which was cheaper than the contemporary Swiss models at the time. He assured me a minimum 20-year lifetime for the wristwatch.

I bought his recommended watch named 'Skagen'. It was shock and waterproof.

Nearly 48 years later, both the watch and its original soft-spring alloy steel wrist band are still running great. It has never seen the face of a watchmaker. The only work I have to do on it is to manually wind the date. It seems that this wristwatch may continue to tick away even after I die.

This was a great product sold by a salesman who was sincere in his efforts to have a loyal customer. The watch outlasted the guarantee provided. Modern-day salesmen need to take lessons in such professionalism.

Engr. SA Mansoor

Gulshan-1, Dhaka 1212

[email protected]