The government has formed a high-powered committee to review and prepare a report on Evaly's business operations and status of refunding its customers, sources said.
The crisis-ridden ecommerce platform recently resumed its operations following a suspension imposed by the government over widespread allegations of non-delivery of goods to the customers despite receiving payments.
A meeting held recently on ecommerce constituted the 11-member body, comprising representatives from relevant government agencies, commercial banks and mobile financial services, as the platform resumed its business after Mohammad Rassel, former chief executive officer (CEO) of the company, was released on bail.
Earlier, the company sought government's cooperation to arrange a meeting with payment gateways and courier services with an eye to expanding its business.
Prior to the suspension of Evaly's operations, several products were provided to courier companies for delivery, meaning that the payment of the products was with a gateway's escrow service.
Later, no information regarding the delivery of these goods was available from the courier companies.
For this, a meeting with courier companies, including Paperfly, REDX, eCourier and AJR Courier Service Ltd. is needed for collection of delivery information.
A sitting is also needed with gateways - bKash, Nagad, The City Bank, Upay, SSLCOMMERZ and South East Bank - to expedite the refund process.
The company returned over Tk 104 million to its customers until November 22, 2023.
It has more than 200,000 customers, according to an earlier data submitted by the company.
In July 2021, the government served a show-cause notice on Evaly to protect the interests of consumers and merchants.
Evaly's available assets stood at only Tk 651.78 million against its total liabilities of over Tk 4.07 billion to its clients and merchants as of 14 March 2021, it cited.
Evaly, however, resumed its operation in October 2022 following an order of the High Court.
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