FE REPORT
Dozens of scam-hit e-commerce companies like Eorange Shop have still to pay an estimated Tk 1.25 billion back to their credulous clients.
Sources said the refund activity was going on at a snail's pace.
The volume of clients' stuck-up funds with 34 online shopping platforms was a staggering Tk 5.34 billion, according to data available with the Directorate of National Consumers' Rights Protection.
Commerce ministry sources said some 15 companies returned more than Tk 4.87 billion to 67,070 clients until 13 June 2024.
More than a dozen of the troubled companies are yet to start refunding their customers.
The sites include Needs, Twenty-four TKT, Eorange, Wikum, Akash Neel, Priya Shop, Aladdin's Lamp, Amar Bazaar, Astha Pratik, Home Shop.com, Safe and Infinity Marketing Limited.
According to a source, the refund activity is going on at a slow pace now. It should be faster to pay back funds to the affected clients.
The refund programme began in January 2022.
The ministry has now expressed the hope that the remaining amount would be refunded to the customers concerned in the next couple of months.
Nagad, bKash, Software Shop (SSL), ShurjoMukhi, Foster Corporation and United Commercial Bank are working as payment gateways and service-providing firms.
rezamumu@gmail.com
E-com scamsters yet to refund Tk 1.25b to customers
FE Team | Published: June 29, 2024 22:35:17
E-com scamsters yet to refund Tk 1.25b to customers
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