Land ministry employs AI to collect citizen feedback


FE REPORT | Published: December 28, 2023 22:36:56


Land ministry employs AI to collect citizen feedback

Land Secretary Md Khalilur Rahman said that artificial intelligence (AI)-powered robots are making monthly calls to 600,000 citizens to gather feedback on land services, actively engaging them in smart land initiatives.
The Ministry of Land and Law and Justice Division will work together to increase cooperation in the effective implementation of the Land Crime Prevention and Redress Act, including the other land-related laws at the field level, he said at a workshop on Thursday.
The event was organised under the Automated Land Administration and Management System (ALAMS) programme at the Judicial Administration Training Institute in Dhaka. Law and Justice Division Secretary Md Golam Sarwar presided over it.


The land secretary said, "Various initiatives have been taken to involve the citizens in smart land services. Already more than 4.5 million complaints related to land services have been settled".
The land secretary also said steps will be taken to sign memorandums of understanding (MoUs) to implement issues related to the interests of the two ministries for 'knowledge sharing at the field level and training centres' and 'inclusion of curriculum on smart land services in training centres'.
He also said that arrangements have been made in 17 upazilas to automatically complete the mutation after land registration following the purchase of land through 'Registration-Mutation Interconnection', which will be expanded across the country by next year.
A digital system for determining land development tax has also been implemented.
The land secretary further emphasised that land registration activities are conducted under the Law and Justice Division in the land management of Bangladesh. Land management and cadastral survey activities are being carried out under the Ministry of Land.
Among others, officials and employees of the Ministry of Land, Law and Justice Division and Judicial Administration Training Institute were present at the workshop.
On March 29, 2023, Prime Minister Sheikh Hasina formally inaugurated the 'Registration-Mutation Interconnection' piloting programme in 17 upazilas, which is now in full swing in those areas.
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