Wage earners suffer humiliation of being harassed at HSIA

Passing through the immigration, customs and the layers of security by homebound air passengers, mainly the wage earners, at Hazrat Shahjalal International Airport has become a humiliating experience these days due to luggage loss and misbehaviour by a section of officials, according to some frequent travellers reports UNB.

They allege that the returning Bangladesh nationals have to wait for hours together to get out of the airport with their valuables as the ground handling section, supervised by Biman Bangladesh Airlines, find it difficult to handle the rush when two or three flights land simultaneously due to its inadequate logistic support, manpower and modern equipment.

Biman has long been providing ground handling facilities to the country's three international airports for a long time as the sole ground handler approved by the Civil Aviation Authority of Bangladesh (CAAB).

Talking to the news agency, many passengers said they have to go through immense sufferings as the chaotic assembly of people caused by the poor handling of the airport authorities creates long queues at check-in desks, immigration desks and customs at the airport, which deals with 80 per cent of the country's air traffic.

According to them, the wage earners who remit around 14 billion dollars a year to boost the country's foreign exchange do not deserve such humiliation at the airport.