Bangladesh Bank (BB) last year received the highest number of complaints from customers against Sonali Bank Limited (SBL), Islami Bank Bangladesh Limited (IBBL) and Standard Chartered Bank (SCB), according to a latest report of the central bank, according to BSS.
The Financial Integrity and Customer Services Department (FICSD) of BB published the annual report for 2013-14 on the activities of its Customers' Interests Protection Centre (CIPC).
According to the report, the CIPC received the highest number of complaints against the state-owned bank (SoB), Sonali among all the scheduled banks of the country. Two other SoBs - Janata and Agrani - were on the second and the third position on the same row.
BB receives highest complaints against 3 banks last year
FE Team | Published: September 23, 2014 00:00:00 | Updated: November 30, 2026 06:01:00
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