CITY BANK COMMITS TO SWIFT FRAMEWORK FOR IMPROVED INT'L PAYMENT EXPERIENCE

City Bank committed to adopt a new Swift framework to improve customers' cross-border payment experience, which includes ensuring realtime payment tracking. Swift announced on March 5 that a number of banks will be adopting the framework by the end of 2026, having initially launched it in September 2025. The bank recently held a launching ceremony for 'Real-Time Global Payment Tracking with Swift GPI' at its head office. The event was attended by Mashrur Arefin, managing director and CEO of City Bank, Kiran Shetty, CEO and regional head, India and South Asia at Swift, and Arpita Ghosh, account director, India and country manager, Bangladesh at Swift, as well as other senior officials of the bank.