City Bank has introduced a mobile app for customers to open account instantly.
This app will replace traditional method of account opening which requires customers to visit a branch and fill up required forms.
Using the 'City Ekhoni App', interested customerswho have NID card can open their own bank account. This app is available for both iOS and Android users, said a statement.
City Bank has introduced E-KYC following the guidelines provided by Bangladesh Financial Intelligence Unit, BFIU. Account opening is very simple using the City Ekhoni Account App. At first customers have to install 'City Ekhoni Account' app from respective app stores.
After opening the app, customers are asked to choose the type of account they want to open. Next step is OTP verification by which customer's mobile number is verified. Then customer has to upload images of front and back side of NID, which are verified real time. Once NID is verified, customer will be asked to take his selfie. Upon selfie verification customers will have to provide a few more information.
After submitting the information, customer needs to select desired product and branch. After that the account is opened real time. Customer receives his bank account number through SMS and can start transacting right away.
Commenting on the initiative, City Bank Managing Director Mashrur Arefin said that this cutting edge digital onboarding process will open up the platform of digital banking to millions of unbanked Bangladeshi people and will work towards bringing them under the umbrella of financial inclusion. "Customers can open account from the comfort of their home and avoid coming into branches during the time of the current pandemic and safeguard themselves from the virus", hoped the Chief Executive of the Bank.
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