Ekhanei.com has taken certain steps to end fraudulence during the online shopping.It is alleged many times the users are facing different sorts of difficulties during transactions like not receiving the receipts or money or product, product quality, leak of personal information etc.
"We have come up with a guideline on Shop Safety in their website where users can learn about secure way of purchasing and dealing with products. We would like to advise the users not to pay in advance where the seller is unknown to them and to ask for a receipt, if possible original one,' said Arild Klokkerhaug, the director of Ekhanei.com. 'They should take extra caution if the offer sounds too good to be true or the other party insists to complete the deal asap or asks for bank account or credit card number'. Shop Safety guideline also suggests to meet up with the buyer at a shop and check the authenticity of the item while purchasing a brand item. In terms of vehicle transaction, sometimes the buyer disappear with the car while trying it out. So it is better to take caution and check the identity of the buyer first. And the seller need to receive the full payment before handing over the vehicle.
Transactions of stolen goods is another concern as buyers have to face a lot of hassle once the law enforcement trace the goods.
To avoid such situations Ekhanei.com is going to use a software to prevent buying and selling of stolen goods. 'We also have a trained group of moderators who are capable of identifying such products before uploading the ads,' ensures Klokkerhaug, 'Ekhanei.com is absolutely free to post ads and we are always Ekhanei wherever you are in Bangladesh.'