Robi opens new Customer Centre in Ctg

FE Team | Published: October 05, 2014 00:00:00 | Updated: November 30, 2026 06:01:00

Robi Axiata Limited, country's fastest growing mobile operator, has opened a new Customer Experience Center in Chittagong to make it more convenient for its subscribers. The new center is located at BM Heights in Agrabad commercial area.
The new customer Experience Center has several unique features which include a special service counter for female customers and a Game Zone for children to allow customers (visiting with children) a stress free service environment. Besides, a dedicated counter will serve senior citizens. Existing and potential corporate customers (along with priority users) will be entertained with fast tracked services through a corporate zone.
Customers can also experience Robi's 3.5G data network through the free internet browsing facility available in the Internet Zone. Moreover, the Information Zone will contain all information materials on Robi's attractive products and services. With vastly increased space (6150 sft), this Robi Experience Center is designed to ensure maximum customer interaction and satisfaction.
Commenting on the inauguration of the experience center, Chief Operating Officer of Robi Axiata Limited, Mahtabuddin Ahmed, said that "As a customer-centric company, customer satisfaction is our first priority. We are confident that the unique features of this new customer Experience Center will prove to be a major draw for our valued customers. Robi is very grateful to our subscribers in Chittagong. This customer experience center will surely further strengthen our relationship with our valued customers in Chittagong".
Nazir Ahmed, Executive Vice President, Market Operations; Barna Ahmed, Head of Customer Experience, Market Operations; Abdullah Al Mamun, Vice President People & Corporate; Rezwan Hamid Shezan, Regional Manager, Chittagong and number of other officials from Robi & invited customers and channel partners were present during the inauguration of the new experience center, said a press release.