MetLife policyholders receive Tk 25.48b as claims in 2022

Policyholders of MetLife Bangladesh received Tk 25.48 billion from their insurance policies in 2022.

This amount includes the amount received from maturity and partial maturity, and claims from loss of life and medical expenses, says a press release.

MetLife Bangladesh has enabled online claims submission platform where customers can easily submit their claims form and required documents online.

Presently, two out of every three customers submit their claims using this platform. As a result, the process of getting insurance claims has become easier.

MetLife Chief Executive Officer Ala Ahmad said, "Receiving claims is a very important part of a customer's insurance journey and over the years, we have improved our efficiency in settling claims quickly and more conveniently. Confidence in insurance sector will strengthen significantly when customers receive their claims without any hassle."

MetLife has a robust track record of claims settlement. In the last 5 years since 2018, MetLife Bangladesh has settled claims of Tk 75.50 billion cumulatively.