Maintaining quality of banking services

The BIBM (Bangladesh Institute of Bank Management) has recently released a report based on a survey research titled "The Banking Industry in the country has failed to meet expectation of customers". In the report, it opined that service quality in the country's banking sector has deteriorated. However, to what extent...

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Celebrities' kudos versus their means of subsistence

During my school life a story circuited in the neighbourhood about the fate of a gold medal received by a respected lawyer of the town for his performance in the final examination of his academic career. His wife sold the medal at a negotiated price. The lawyer's family was not...

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