Walton has established itself as a strong player in Bangladesh’s commercial air conditioner (AC) market and is expanding internationally. Their local manufacturing strength and continuous innovation ensure a promising future. According to the company, around 90 per cent of AC components are manufactured locally, and most other parts. Walton has a production capacity of 40,000TR VRF units per year, showcasing their strong “Made in Bangladesh” initiative and focus on domestic technology and production. It is not leading in the residential air conditioner segment but also in commercial AC as well.
Walton Commercial ACs are mainly divided into three categories: Light Commercial Air Conditioners (LCAC), Variable Refrigerant Flow (VRF) Systems, and Chillers. Each category has its own features and technological innovations.
Light Commercial Air Conditioner (LCAC): It is equipped with advanced inverter technology for energy efficiency; powerful and reliable compressors ensure long durability; its advanced air filters help provide a healthy environment. Smart control technology allows control through remote and apps. Long-lasting design, low noise, and anti-corrosive coating ensure durability even in harsh conditions. It Uses eco-friendly -32 and R-410A refrigerants.
Variable Refrigerant Flow (VRF) System: It uses BPHE (Brazed Plate Heat Exchanger) technology for 2nd level depth cooling. Equipped with PCB cooling technology to ensure system reliability, it also supports up to 130 per cent connection ratio and 1000m piping length. It has auto dust removal and load sharing ensures product reliability and performance along with features oil return and liquid separation technology (ten stage oil control) to enhance durability and efficiency. Anti-corrosive coating ensures long system life of the product.
Walton Chillers are equipped with highly efficient inverter compressors, uses eco-friendly R-410A refrigerant. The product features smart control systems (PLC & Touch Screen), low noise operation with built-in safety protections, and easy maintenance is a notable advantage.
Benefits for corporate and industrial users
Walton commercial ACs are energy-efficient. Equipped with : Advanced inverter systems (Invertronics & Micron Invertronics), BPHE, and refrigerant PCB cooling ensure high EER (Energy Efficiency Ratio), it also has reducing power consumption while maximising cooling performance.
Durability & reliability: Powerful compressors, high-quality materials, anti-corrosive coating, and safety features (like compressor suction and discharge sensors, overcurrent protection) ensure long service life.
Wide applicability: LCAC, VRF, and Chillers meet cooling needs of shopping malls, hospitals, factories, hotels, and other commercial establishments.
Easy spare parts & service: As a local manufacturer, Walton ensures quick access to spare parts and fast after-sales service through a nationwide service network.
Environmental sustainability and safety: It uses eco-friendly refrigerants (R-32 and R-410A) that don’t harm the ozone layer and have lower global warming potential. Ensures compliance with international and local certifications such as ISO 14001, RoHS, ISO 45001, CE, and BSTI and there are built-in safety systems and testing at NUSDAT-UTS lab guarantee top-level safety and quality. All these measures reflect Walton’s commitment to sustainability and user safety.
After-sales service and warranty
Walton provides strong after-sales service and attractive warranty policies, making them one of the strongest players in the local market. Its warranty policy includes: One-year replacement guarantee (for manufacturing defects in heat exchanger and compressor); five to 10 years compressor warranty; two years warranty on spare parts; one year free after-sales service.
There are free installation supports for commercial ACs. Nationwide service network ensures fast and easy service. Helpline number 16267 for service requests. Skilled technicians provide quick repairs, and as a local manufacturer, spare parts are easily available. A Quick Response Team handles urgent service requirements.
This comprehensive warranty and after-sales support help build strong customer trust.
Position in local and international markets
Walton holds a strong position in Bangladesh’s AC market, already a leader in consumer ACs. Competing against Chinese and other international brands, Walton has strengthened its presence in commercial AC production. Growing demand due to rising temperature in summer, population growth, middle-class expansion, and affordability is creating huge opportunities. Walton has also become a symbol of reliability among local consumers.
Walton has already started to export commercial ACs to Sri Lanka, becoming the first Bangladeshi brand to achieve such recognition. Products are also shipped to Vanuatu and Singapore, where their quality is being acknowledged. Walton chillers have been installed in Singapore hospitals and Mount Elizabeth Hospital, demonstrating capability in major projects. Walton is among the nine global VRF manufacturers, making Bangladesh a new hub for advanced AC production. Through advanced R&D and innovation teams, Walton plans to introduce more modern products like VRF systems and chillers in the global market.
The writer is chief business officer, Walton Air Conditioner
sajib@waltonplc.com